Appointment Management for Salons

Manage all your salon appointments from one place

Smart calendar with 4 views, 6 appointment statuses, automatic WhatsApp confirmations and 24/7 online booking. Reduce no-shows by 35% and save hours of admin every week.

The problems of managing appointments without proper software

If you still manage your appointments with a notebook, scattered WhatsApp chats or Excel, you are losing time and money every day.

Lost revenue from empty slots

Every empty slot in your schedule is lost revenue. Without a management system, it is impossible to optimise your occupancy and fill last-minute cancellations.

Hours lost on the phone

Confirming appointments by phone or WhatsApp one by one takes between 1 and 2 hours daily. Time you could spend attending your clients.

Duplicated appointments and mix-ups

Without a centralised calendar, it is easy to double-book, assign the same slot to two clients or lose requests arriving through different channels.

No smart way to prioritise

Without data on which appointments generate the most revenue or which time slots have the highest demand, you make blind decisions about your schedule and business.

How appointment management works in SalonBot

A complete system that automates the entire lifecycle of each appointment, from booking to payment.

Complete appointment flow

1

The client requests an appointment

It arrives via WhatsApp, online widget, phone call or walk-in. SalonBot registers the request instantly in your calendar.

2

Automatic confirmation

A confirmation message is sent to the client via WhatsApp or SMS with the appointment details: service, professional, date and time.

3

Smart reminders

Automatic reminders are sent 24 hours and 1 hour before the appointment to reduce no-shows by up to 35%.

4

On the day of the appointment

In your calendar you see the appointment with all client data: history, preferences, allergies and previous services. You have all the information to deliver the best service.

5

Payment and close

Charge directly from the appointment with the integrated POS. SalonBot automatically updates the till, the client history and the professional's commission.

6 statuses to control every appointment

Each appointment goes through a status flow that gives you total visibility over your schedule.

Pending

Awaiting confirmation

Confirmed

Client has confirmed

In progress

Service in progress

Completed

Service finished

Cancelled

Client has cancelled

No-show

Client did not show up

4 calendar views for every need

Visualise your schedule however you prefer: by day, week, month or list. Each view is designed for a different type of management.

Daily view

Perfect for day-to-day control. See all the day's appointments with times, assigned professionals and statuses at a glance.

Weekly view

Plan your team's entire week. Identify free slots and distribute work evenly among your professionals.

Monthly grid view

Spot monthly occupancy patterns at a glance. Identify low-demand days to launch targeted promotions.

Agenda view

Compact list of all the month's appointments with essential details. Ideal for quickly reviewing the planned workload.

SalonBot smart calendar
Calendar with daily, weekly and monthly views
Appointment management panel
Appointments panel with 6 statuses and advanced filters

A day in your salon with SalonBot

Imagine how your daily routine changes when appointment management runs itself:

8:00 — Opening

You check the calendar: 7 confirmed appointments for today, 2 pending confirmation. With one click you send reminders.

9:30 — First appointment

Your first client arrives. On their profile you see they last asked for balayage highlights with shade 7/1. You have all the information.

11:00 — Cancellation

A client cancels via WhatsApp. The chatbot confirms the cancellation and the slot becomes free automatically for reassignment.

14:00 — Online booking

While you have lunch, a new client books through the online widget. The appointment appears in your calendar instantly with all their details.

17:00 — Direct charge

After finishing a service, you charge directly from the appointment. SalonBot updates the till, the client history and the professional's commission.

20:00 — Close

At closing time, you review the day's summary: revenue, completed appointments, no-shows and occupancy. All in one dashboard.

This is what it means to manage appointments with SalonBot: smooth, in control and zero unnecessary manual work.

Results you will notice from the first week

Salons using SalonBot significantly improve their appointment management metrics.

35%

Fewer no-shows

Thanks to automatic WhatsApp and SMS reminders

8h

Hours saved

Weekly admin time saved by eliminating manual calls and messages

24/7

Online bookings

Your schedule accepts appointments at any hour, without human intervention

Since we started using SalonBot, no-shows have dropped by 35%. The WhatsApp reminders are magical: clients confirm with a simple message and we save hours of phone calls. Appointment management is now automatic.

Ana Belen RuizPeluqueria Ana Belen, Seville

Frequently asked questions about appointment management

How do I manage my salon appointments with SalonBot?

SalonBot lets you manage all your salon appointments from a smart calendar with 4 different views: daily, weekly, monthly and agenda. Each appointment can have 6 statuses (pending, confirmed, in progress, completed, cancelled and no-show), giving you total visibility over your schedule. You can create appointments manually, receive requests from the online booking widget or let the WhatsApp chatbot handle them automatically. The system sends automatic confirmations and reminders, and lets you charge directly from each appointment, updating the till and commissions instantly.

Can I view the schedule on my phone?

Yes, SalonBot is a responsive web application that works perfectly on any device: mobile, tablet or computer. You can access your calendar from anywhere with an internet connection, see the day's appointments, confirm or cancel bookings and manage your schedule in real time. Your team can also check their appointments from their own devices, as SalonBot syncs automatically across all connected devices. You do not need to install any native app; simply access it from your phone's web browser.

How does SalonBot reduce no-shows?

SalonBot reduces no-shows by up to 35% using a multi-channel automatic reminder system. Reminders are sent via WhatsApp and SMS 24 hours and 1 hour before each appointment, allowing the client to confirm or cancel with a simple message. If a client cancels, the slot becomes free automatically in your calendar so you can reassign it. Additionally, the WhatsApp chatbot can automatically contact clients on the waiting list when a slot opens up, maximising your schedule occupancy and minimising the impact of cancellations.

Can I accept online bookings 24/7?

Yes, SalonBot includes an online booking widget that allows your clients to book appointments at any time of day, without needing to call or message on WhatsApp. The widget shows your services, available professionals and free time slots in real time, and the appointment is created automatically in your calendar when the client completes the booking. You can embed the widget on your website, share it as a direct link on Instagram, Google Maps or WhatsApp, and customise it with your salon's colours and branding. Many salons discover that up to 60% of their bookings arrive outside business hours.

Is it easy to migrate my current appointments to SalonBot?

Yes, migrating your appointments to SalonBot is very straightforward. When you sign up, a 4-step setup wizard guides you to get everything ready in minutes: business details, services and prices, professional team and ready to go. Our support team also helps with migration if you have existing appointments that need transferring. No technical knowledge is required, and in less than 24 hours you can have your salon running fully on SalonBot, including importing existing clients and appointments from Excel or other systems.

How much does the appointment management software cost?

SalonBot offers two plans: the Basic plan at 39 EUR/month with all appointment management, calendar, reminders and online booking features for 1 user, and the Premium plan at 49 EUR/month which also includes the AI WhatsApp chatbot and unlimited users. Both plans include a free 14-day trial with full access to all features, with no credit card required. There are no booking commissions or hidden costs. It is an investment that pays for itself from the first week with the time saved and reduced no-shows.

Start managing your appointments professionally

Try SalonBot free for 14 days. Smart calendar, automatic reminders and 24/7 online booking.

No lock-in
All modules
Unlimited users
Support included
WhatsAppFree trial