A WhatsApp chatbot that manages your appointments automatically

A WhatsApp chatbot for hair salons is an automated virtual assistant that replies to your clients' messages on WhatsApp without human intervention. With SalonBot, the chatbot manages appointment bookings, sends automatic reminders, confirms and cancels appointments, shows the service menu with prices and answers common questions about opening hours and location. It works 24 hours a day, 7 days a week, meaning you will never lose a client for not replying in time again. It also integrates directly with SalonBot's calendar, so every booking is automatically registered in your schedule.

SalonBot's chatbot works automatically with no programming required. When a client sends a WhatsApp message, the chatbot replies instantly showing the available options: book an appointment, browse services, ask about opening hours or cancel an appointment. If they choose to book, the bot shows real-time available slots based on your calendar and the client selects a date and time. The appointment is created automatically in your schedule with all the client details. It also sends automatic reminders 24 hours and 1 hour before each appointment to reduce no-shows. All without you having to touch your phone.

Yes, SalonBot's chatbot reduces no-shows by up to 40% thanks to automatic WhatsApp reminders. Notifications are sent 24 hours and 1 hour before each appointment, allowing the client to confirm or cancel with a simple message. If a client cancels, the slot becomes free automatically in your calendar so you can reassign it. Additionally, the chatbot can send personalised follow-up messages to clients who have not visited your salon in over 30 days, helping you recover lost appointments and build client loyalty in a completely automatic way.

Yes, SalonBot lets you fully customise the chatbot's responses and tone to match your salon's personality. You can configure message templates with variables such as the client's name, the booked service or the appointment date. You can also define which services to display, set up automatic responses for your clients' most common questions and personalise your business hours. The chatbot learns from your settings to deliver an experience consistent with your salon's identity, with no technical knowledge or programming required.

SalonBot's WhatsApp chatbot is included in the Premium plan from 49 EUR/month, which also includes unlimited users, all management modules and priority support. If you are on the Basic plan at 39 EUR/month, you can add the chatbot as an add-on for just 21 EUR extra per month. In both cases, you get a free 14-day trial with full access to all features, with no credit card required. It is an investment that pays for itself quickly with the hours saved on phone management and the reduction in no-shows.

Yes, SalonBot's chatbot works 24 hours a day, 7 days a week, including weekends and public holidays. This means your clients can book appointments at any time, even late at night or on Sundays. In fact, many salons discover that up to 40% of their bookings arrive outside business hours, appointments that were previously lost because nobody could answer the phone. The chatbot ensures every enquiry gets an immediate response and every booking request is processed instantly, regardless of the time or day of the week.